Services

CampusEAI's myCampus Private Cloud Network, Application & Database Monitoring Services

CampusEAI's myCampus Private Cloud Network, Application & Database Monitoring Services

 

How will you know if your systems reach a critical state? What happens when they approach a threatening condition? Monitoring, which consists of tracking databases, servers, email, operating systems and web sites, is a necessary component to campus infrastructure maintenance. With CampusEAI’sNetwork, Application & Database Monitoring services for schools utilizing the CampusEAI Private Cloud for higher education, enterprise applications are securely monitored in one comprehensive service.

Essential to CampusEAI Network, Application, and Database monitoring is our Network Operations Center (NOC), which monitors the uptime and security of colleges and universities in CampusEAI Private Cloud on a 24x7x365 basis.The CampusEAI NOC, which is secured around-the-clock by a staff of CampusEAI specialists, monitors and controls servers on a global basis and utilizes the Zeno® network management system to monitor your myCampus portal every minute of every day, year round.

The CampusEAI Private Cloud Monitoring services extend detailed monitoring to numerous applications, including:

Network componentsNetwork components,

such as Routers, Switchers, and firewalls.

Directory ServersDirectory Servers,

such as LDAP, Active Directory®, Active Directory® One Directory Server, and Novell® e-Directory®

Campus portalsCampus portals,

such as myCampus, Luminis®, and Campus Pipeline®
 

Learning Management SystemsLearning Management Systems,

such as Blackboard®, Moodle 2.0® 

Enterprise Resource Planning / Student Information systemsEnterprise Resource Planning / Student Information systems,

such as enrollment management, student information systems, financial aid, human resources, advancement, and finance.

E-mail and Calendaring systemsE-mail and Calendaring systems,

such as Gmail®, Yahoo!®, and Hotmail®.

 

The Cloud-based monitoring services not only monitor enterprise applications, but also notify users when a system reaches a critical state. Additionally, CampusEAI’s monitoring systems perform basic troubleshooting and offer a constructive triage process.

The Cloud-based Monitoring services also include:

NotificationNotification:

services notify users when their system reaches a critical state

TroubleshootingTroubleshooting:

CampusEAI specialists are available to perform basic troubleshooting for failed systems
 

Triage processTriage process:

Determines which issues are at the most critical stages and processes them in accordance with this ranking

 

The advanced Private Cloud service is a complete solution to network, application, and database monitoring in one streamlined service. Leveraging CampusEAIPrivate Cloud technology, monitoring services are inclusive, which ultimately decreases human workflow, thereby conserving time and saving money.

For more information on CampusEAI's Network, Application& Database Monitoring services or the CampusEAI Private Cloud for higher education, members can contact their Account Manager. Non-members seeking additional information can send an email to membership@campuseai.org.

 

 
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